Privacy Notice

Vesence AB (“Vesence”, “we”, “us” or “our”) is processing your personal data when you interact with us in various contexts. We respect your privacy and are committed to protecting the personal data we process about you. All processing of personal data is carried out in accordance with the requirements set out in applicable data protection legislation, including the General Data Protection Regulation EU 2016/679 (“GDPR”).

Depending on in which capacity you are reading this notice, the processing of your personal data may differ. You may read this notice in the capacity as a (i) visitor on our digital channels, or (ii) a corporate contact person (e.g. a supplier or customer contact).

Vesence is the data controller for the processing of your personal data as described in this privacy notice.

Vesence AB
Email: support@vesenceai.com
Address: Kungsgatan 17, 111 43 Stockholm
Org. No.: 559456-6902

3.1 How we collect your personal data

We collect your personal data from yourself, either directly or indirectly through data generated by you when you visit our digital channels or communicate with us.

3.2 Purposes of processing

3.2.1 Track your use of our website

When you browse the website, we process your IP address and browser user-agent string to manage and improve the website and for statistical analysis. Legal basis: Consent. Retention: anonymised as soon as practicably possible.

3.2.2 Communicate with you

Where we offer you a possibility to communicate with us, we process your identity data, contact information, and communications. Legal basis: Legitimate interest. Retention: one (1) year from last communication.

3.2.3 Fulfil legal obligations

Legal basis: Legal obligation. Retention: at least seven (7) years from the end of the calendar year in which the accounting year ended.

3.2.4 Establish, exercise and defend legal claims

Legal basis: Legitimate interest. Retention: as long as necessary to establish, exercise or defend the legal claim.

4.1 How we collect your personal data

We collect your personal data from yourself, publicly available sources, your employer, and third parties that lawfully sell company information for marketing purposes.

4.2 Purposes of processing

4.2.1 Managing user accounts

We process user account ID, name, and email for account management. Legal basis: Legitimate interest. Retention: up to 90 days after account cancellation.

4.2.2 Marketing and sales activities (B2B)

Legal basis: Legitimate interest. Retention: maximum one (1) year.

4.2.3 Communicate with you

Legal basis: Legitimate interest. Retention: one (1) year from last communication.

4.2.4 Administration of contractual relationship

Legal basis: Legitimate interest. Retention: until the commercial relationship ceases.

4.2.5 Develop and improve our products and services

We collect aggregated usage data. Legal basis: Legitimate interest. Retention: up to 90 days after account cancellation.

4.2.6 Network and information security

Legal basis: Legitimate interest. Retention: for as long as you are using the services.

4.2.7 Invoicing administration

Legal basis: Legitimate interest. Retention: during the commercial relationship plus legal requirements.

4.2.8–4.2.9 Legal obligations and claims

Legal basis: Legal obligation / Legitimate interest. Retention: at least seven (7) years / as long as necessary.

Where necessary, we share your personal data with data processors acting on our behalf (third-party service providers) and recipients acting as data controllers (courts, public authorities, external advisers) for establishing, exercising or defending legal claims.

Vesence always strives to store and process personal data within the EU/EEA. In exceptional cases, transfers outside the EU/EEA are subject to appropriate safeguards under GDPR.

Under applicable data protection laws, you have the right to: access your personal data, object to certain processing, rectification of inaccurate data, erasure under certain circumstances, restriction of processing, withdraw consent, data portability, and to lodge complaints with your local supervisory authority.

Submit requests by contacting us at support@vesenceai.com.

Vesence may change or update this privacy notice from time to time. The latest version is always available on our website. In case of significant changes that require your consent, Vesence will inform you and request your consent.

This privacy notice was last updated: 7 October 2025.